At Shelved Stories, we aim to deliver your favorite décor pieces with care and efficiency, ensuring they reach you safely.
Processing & Delivery Timeline
Processing Time: Orders are typically processed and packed within 2–5 business days.
Delivery Time: Standard delivery usually takes 5–7 business days, depending on your location.
Custom & Bulk Orders: Timelines for custom or bulk orders may vary. Our team will provide a specific delivery estimate at the time of order confirmation.
Shipping Charges
Domestic (India): We are pleased to offer Free Standard Shipping on all domestic orders within India.
Additional Charges: Extra charges may apply for Cash on Delivery (COD) orders and bulk shipments.
International Shipping:
We do ship internationally.
Shipping charges vary based on the destination country and weight.
Costs will be calculated at checkout or shared with you directly before order confirmation.
Tracking Your Order
Notifications: Once your order has been dispatched, we will update you via Email or WhatsApp with your order status and shipping details.
Accuracy: While we strive to provide accurate delivery timelines, please note that unforeseen delays may occur due to external factors.
Product Availability
All products are subject to availability. In the rare event that an item becomes unavailable after you have placed an order:
We will contact you immediately.
You will be offered the option of a replacement, refund, or credit note.
Delays
We partner with trusted courier services to ensure timely delivery. However, occasional delays may occur due to unforeseen circumstances such as:
Weather conditions
Logistical issues
Strikes or other external factors
In such cases, we will ensure you are kept updated on the status of your package.
Customer Support
For any shipping-related queries or assistance with tracking, please contact us:
